Refund Policy

Refund Eligibility

We are committed to providing you with the best possible experience and satisfaction with our services. However, we understand that there may be circumstances under which you might request a refund. This policy outlines our refund eligibility criteria.

Refund Request Process

If you believe that you are eligible for a refund, please follow these steps:

1. Contact Us:
Send an email to contact@muskuratebachche.com within 3 days of your purchase, clearly stating the reason for your refund request.

2. Provide Order Details:
Include your order number, the date of purchase, and any relevant information about your request.

3. Explain the Reason:
In your email, please provide a clear and detailed explanation of why you are requesting a refund. We value your feedback and will use it to improve our services.

Refund Eligibility

Refunds may be considered under the following circumstances:

Service Not Provided: If we fail to deliver the service you paid for, you may be eligible for a full refund.

Cancellation Before Service: If you decide to cancel your order before the service has been provided, you may be eligible for a refund. However, this is subject to 40% cancellation fee.

Processing Time

Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund. We aim to process refund requests within 5 days.

Payment Reversal

If your refund is approved, we will initiate a refund to your original method of payment. Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider.

Contact Information

If you have any questions or concerns about our refund policy, please contact us at contact@muskuratebachche.com. We are here to assist you and ensure a smooth and transparent refund process.

Policy Updates

We reserve the right to update and modify our refund policy as necessary. Any changes will be posted on this page, and it is your responsibility to review this policy periodically.